You can check your application status by logging in to Immigration Online using your RealMe® account. On the 'My Visas' tab go to the 'Submitted applications' section and check the 'Status' column. You can also find out more detail on the progress of your application by selecting the 'view application progress' link.
Note
The 'view application progress' link is only available for applications that were submitted after 30 July 2023. Applications submitted before this date display a status in the 'Status' column, but they do not have a 'view application progress' link.
For more information on application statuses, check the following:
Submitted
We have received your application and it will start moving through our processing system.
Preparing application
Your application has been entered into our system and we are confirming the details you have supplied.
We will confirm your identity and check the documents you have submitted. We may contact you to ask for other documents or information. The status in your online account will be updated to tell you what we need.
Thestatus will still show until we have received thedocuments, checked them and entered them into the system. This can take some time, so do not worry if your status does not update after you submit your documents.
Waiting on you to provide travel documentation
This usually means we need you to supply travel documentation to support your application.
We have a temporary measure in place where we are only requesting temporary visa applicants provide high-quality scans of their passport, and not to send their physical passport. You will have received a letter advising you of this. That status will still read ‘Waiting on you to provide travel documentation’, even if no physical passport was requested.
Waiting on your supporting partner
This means we need your supporting partner to supply their completed sponsorship form.
Waiting on your sponsor
This means we need your sponsor to supply their completedsponsorship form.
Why some applications are processed faster than others
Gathering information
Your application details and documentation are almost ready for assessment. We will share your application with other agencies and our health team to confirm your details, where required. This is when wemay need any medical information, so we may contact you to ask for amedicalexamination.
Waiting on you to provide medicals
This means we need you to complete a medicalexamination.
This status will still show until we have received the information, checkedit and confirmedit has been entered into the system. This can take some time, so do not worry if your status does not update after you submit your documents.
Why some applications are processed faster than others
Under assessment
Your application and all your documents are ready to be assessed, so we can make a decision whether to approve a visa or not.
Your application will be assessed, but this might not occur immediately. The time it takes to assess applications depends on how many other applications we have received and are assessing.
During this stage, we may contact you if we need any further information.
Note
For AEWV applications based on a reused job token, we will generally only start processing an application when your current AEWV expiry date is within the next 9 months, or as our processing capacity allows.
Further information required
This means we need more information from you before we can make a decision on your application. There will be a letter in your dashboard explaining what we need.
This status will still show until we receive a response and we confirm that no further information is needed. This can take some time, so do not worry if your status does not update after you submit your documents.
Why some applications are processed faster than others
Withdrawal requested
You have asked to withdraw your application. Your request is waiting for review before it can be completed.
Withdrawn
Your application has been withdrawn. You will receive confirmation of this through your Immigration Online account.
Approved
Your application has been approved. You will receive your eVisa and information related to your new visa will be added to your Immigration Online account.
Declined
Your application has been declined. Your Immigration Online account will have details on why your application has been declined.
Note
This advice also covers family members included in a 2021 Resident Visa or Visitor Visa application. It does not cover Group Visitor Visas or family members of Accredited Employer Work Visa applicants. For information on checking the status of these applications, see other visas below.
