Spokane County hiring Services Coordinator 2 (OPEN & PROMOTIONAL)_ in Spokane, WA | LinkedIn (2024)

Services Coordinator 2 (OPEN & PROMOTIONAL)Print (overnmentjobs.com/careers/spokanecountywa/jobs/newprint/4519443)ApplyServices Coordinator 2 (OPEN & PROMOTIONAL)Salary$38,333.42 - $53,696.61 AnnuallyLocationWA 99260, WAJob TypeRegularJob Number24-00129DepartmentBuilding and PlanningOpening Date05/23/2024Closing DateContinuousFLSANon-Exempt+ Description+ Benefits+ QuestionsJob SummaryThis position works 37.5 hours per week.This position performs primarily office work relating to assisting the public in accessing information related to construction permits and inspection services, land use and zoning technical assistance, regional planning information, planning commission communications, and other programs the Department of Building and Planning directs and enforces. The position allocated to this class is responsible for performing office work relating to assisting others in obtaining needed departmental or related resources, using problem-solving and decision-making techniques, and for providing supportive assistance. Work involves assistance in making application for and issuing permits, for records management, coordination of communications between staff or commissions and the public, for land use projects, planning commission and steering committee meetings and hearings, as well as related clerical tasks under the direction of supervisory staff.WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the Master Contract submitting applications between 5/23/24 and 5/30/24. First consideration will be given to applicants working in Building and Planning in a position covered by the 1553 Collective Bargaining Agreement (CBA); second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to applicants covered by the Master Contract CBA; fourth consideration will be given to all other applicants.TOTAL COMPENSATION: $49,066 - $68,725 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.Examples of Duties+ Answers phones; direct calls; verify parcels, addresses (city, valley and/or county), inspectors, permits, etc.+ Assists public by pulling and researching files, processing and maintaining public records requests, making copies, explaining procedures, providing or obtaining notary services, directing people to other departments.+ Attends staff meetings.+ Coordinates phone coverage schedule, assists staff and provides backup as needed.+ Coordinates posting materials on bulletin boards, websites, offices, etc.+ Acts as department’s representative at various committees.+ Keeps public areas clean; maintains keys to vehicles and conference rooms; stocks copiers; organizes materials for distribution; sets up electronic folders; and updates routing slips and directories.+ Arranges meetings, purchases meeting supplies, reserves meeting locations, and handles room set up.+ Performs duties for technical/professional and supervisory staff, including making binders, copies, databases, labels, word processing projects, bulk mailings, schedules appointments, conference rooms, types letters, acts as general support for land use regional planning, and/or permit projects, updates code books, etc.+ Prepares permitting packets.+ Processes, prepares and mails unsatisfactory conditions letters, certificates of occupancy, void letters, and SEPA correspondence.+ Processes outgoing/incoming mail; receiver for packages; records documents with the County Auditor.+ Setups, organizes and maintains files.+ Takes inspection requests in person, over the phone, from voice mail, and/or department website, completes tickets, and enters into database program.+ Updates various logs and yearly calendars.+ Performs other related duties as required/assigned.Position assignments may perform all of the above examples of duties and also one (1) of the following specialized activities/functions:Permitting Functions:+ Balances/reconciles assigned cash boxes.+ Processes and takes in payments for all permits into permit tracking software.+ May assist with processing permit applications via fax, mail, or electronic, verifies customers have properly executed all documents, forms, and submittals necessary to obtain a building permit, releases permits ready for issuance , and permits from other departments as appropriate.+ Answers basic code and/or fee questions.Commission Functions:+ Arranges for meetings, prepares/finalizes/distributes meeting agenda and materials, polls for quorum.+ Attends all meetings; acts as the Clerk for the Planning Commission and Steering Committee meetings; assists parliamentarian and chair; records meetings and takes accurate notes; procures, numbers and files exhibits submitted; and prepares, distributes and files minutes once approved.+ Provides commission support by ensuring legal advertising and other notices are sent to the media, almanac, etc.; creates and maintains distribution lists, calendar of meetings, legal advertising deadlines, roster of member contacts and term expiration; coordinates the renewal of annual parking permits, prepares and processes quarterly mileage/meal reimbursem*nts and industrial insurance reports.Land Use Functions:+ Prepares, copies, and distributes/circulates/mails hearing and non-hearing land use documents such as agendas, legal notices, environmental determinations, extensions of time, public hearing packets, agency circulation memos, technical review information, staff reports, title notices, resolutions, affidavits of mailing, notices of application, findings of fact and conclusions.+ Provides hearing support by ensuring legal advertising and other notices are sent to the media; creates and maintains distribution lists, calendar of meetings, legal advertising deadlines, etc., and ensures hearing packet information is returned and notarized.+ Processes and takes in payments for land use actions into permit tracking software.+ Works with other departments to coordinate projects, copies and schedules, and updates calendars.Minimum Requirements+ High School diploma or GED equivalent+ Two (2) years of experience in technical and/or clerical work.+ Experience in permitting, construction, planning or land use processes preferred.+ Related course work and/or training may be substituted, year for year, for up to two years of the required experience.+ Licensed as a Notary of Public in the State of Washington.Selection Factors+ Knowledge of the construction and/or building permit application processes.+ Knowledge of construction permit issuing, construction, planning or land use processes.+ Knowledge of department operations.+ Knowledge of recording equipment.+ Knowledge of word processing, database, and spreadsheet programs.+ Knowledge of the principles, methods, practices and procedures necessary to perform the duties of the position.+ Knowledge of cashiering functions.+ Knowledge of customer service techniques.+ Knowledge of phone etiquette.+ Knowledge of modern office practices and procedures.+ Knowledge of grammar, spelling and punctuation.+ Knowledge of file maintenance techniques.+ Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.+ Skilled in establishing and maintaining effective working relationships at all organizational levels and with the public.+ Skilled in answering phones and greeting customers.+ Skilled in applying effective customer service techniques.+ Skilled in performing mathematical calculations.+ Skilled in using office equipment such as phones, copiers, calculators and fax machines.+ Skilled in creating and maintaining filing systems.+ Skilled in using computer and related software applications.+ Ability to provide information about department processes in a pleasant and courteous manner.+ Ability to read and understand, in general, plans for proposed building construction or land use projects.+ Ability to take detailed notes and provide timely minutes of meetings and hearings.+ Ability to handle interruptions efficiently and effectively.SPOKANE COUNTYEmployee Benefits SummaryThe following is a brief list of benefits available to Spokane County regular employees. Complete information is available from Human Resources Department. This information is subject to change.PAID TIME OFFSpokane County Observed HolidaysUp to 10 (ten) paid holidays are observed by Spokane County.PTONon-represented and a select group of represented employees receive a bank of hours that combine both vacation and sick leave into a paid time off bank. There is no waiting period to use this time and it starts out at almost 2 days per month accrual increasing in accrual rates annually for first 5 years.VacationFor employees with less than five (5) years of continuous service, the accrual rate is 1 day of vacation each month for a total of 12 days per year. After six (6) months, employees are eligible to take accumulated vacation time. (Please note the vacation time accumulation may vary depending on contract language).Sick LeaveSick leave is earned at 1 day per month and can be taken as the days are accumulated.Other LeavesSpokane County provides several other paid leaves such as: bereavement leave, jury duty and military duty leave.INSURANCE BENEFITSMedical InsuranceTwo plans are currently available: Premera Blue Cross (PPO) and Kaiser Permanente (HMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. Premiums are deducted each pay period (pay periods: 15th and last day of the month).2023 Rates:PremeraEmployee Only: $38.04 per monthEmployee & Spouse: $149.52 per monthEmployee & Family: $209.60 per monthEmployee & Child(ren): $136.16 per monthKaiser:Employee: $35.92 per monthEmployee & Spouse: $140.56 per monthEmployee & Family: $196.06 per monthEmployee & Child(ren): $128.58 per monthDental InsuranceTwo plans are currently available: Delta Dental of Washington (PPO) and Willamette Dental (DMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents.2023 Rates:Delta Dental Willamette DentalEmployee: $5.74 per month Employee: $5.98 per monthFamily: $11.48 per month Family: $11.96 per monthGroup Life InsuranceThe County provides a $25,000 group life insurance policy to employees. The County provides a $10,000 benefit for those represented by 492, 492CS & 492CL. This benefit is paid in full by Spokane County.Long Term Disability CoverageProvides an income protection benefit in the event of a long-term illness or injury at rate of 60% of income up to a maximum of $5,000 per month. Spokane County pays the full premium for this plan. Deputy Sheriff's receive a benefit through their union for disability.RETIREMENTRetirement Plan (401a)Spokane County employees are automatically included in the Washington State Retirement System. Both the employer and the employee contribute to the plan. This retirement plan provides a guaranteed lifetime monthly benefit once vested and eligible for retirement.Additional Retirement Plan Option (457b)Employees may supplement their retirement income and save money on taxes by participating in this optional County program. Roth (after-tax) option is also available through this retirement plan.VOLUNTARY BENEFITSAFLACSupplemental insurance is optional and is provided by AFLAC to help pay for benefits not covered by major medical insurance. The employee pays 100% of the premium.Travel AssistanceProvides additional travel protections anytime you travel more than 100 miles from home. Includes pre-trip information, emergency ticket replacement, and emergency evacuation coverage. This benefit is paid in full by Spokane County.Flexible Spending Plan (FSA)Spokane County sponsors a Section 125 Flexible Spending Account to allow out-of-pocket Medical & Daycare Expenses to be paid with Tax Free Dollars. Premiums are automatically set up pre-tax under the FSA.Voluntary Term Life InsuranceVoluntary Term Life Insurance is additional optional life insurance provided through The Standard Insurance. New employees are guaranteed up to $50,000 for self and $20,000 for a spouse with no medical underwriting needed.WORK/LIFE PROGRAMSEmployee Assistance ProgramEmployees and their family members are eligible to receive free counseling. There are also benefits relating to financial and legal concerns.Reduced Cost Bus Pass ProgramSpokane County participates in a program with STA which discounts bus passes to $5 a month.Wellness ProgramsThere are opportunities for nearby exercise programs at reduced cost and education programs around wellness themes including financial well-being, nutrition and stress reduction.DiscountsThere are local and national discounts available to Spokane County employees.01Please check the box that applies to your current Union status (if you are not a current Spokane County employee, please select "None of the above apply").+ I am in the open position's department and my position is covered by the 1553 collective bargaining agreement+ I am in another department and my position is covered by the 1553 collective bargaining agreement+ I am in a position covered by the Master Contract collective bargaining agreement (not 1553)+ I am in a position covered by another collective bargaining agreement (not 1553 or Master Contract)+ None of the above applyRequired QuestionAgencySpokane CountyAddress824 N Adams Spokane, Washington, 99260Phone509-477-5750Websitepokanecounty.org/employment